5.2.1 - Develop the Resource Strategy:
to identify an approach that, when implemented, ensures that financial, human, information, and physical resources are effectively identified, acquired, and utilized.
Inputs
Outputs
Change Impact Assessment
Change Management Roles and Responsibilities
Communication Needs Assessment
Learning Needs Assessment
Organizational Change Capacity Assessment
Resource Strategy
5.2.2 - Develop the Communication Strategy:
to create a strategy that, when executed, ensures that the organization and its customers are aware of and understand the organizational rationale for the change
Inputs
Outputs
Change Definition
Change Impact Assessment
Current Communication Channels, Tools, and Methods
Organizational Change Readiness Assessment
Project Charter
Stakeholder Analysis
Vision Statement
Communication Strategy
5.2.3 - Develop the Sponsorship Strategy:
to create a high-level approach for preparing and leveraging the sponsors to promote, gain support for, and drive adoption of a change
Inputs
Outputs
Change Risks Assessment
Organizational Change Readiness Assessment
Sponsor Assessment
Stakeholder Analysis
Criteria and Measures for Change Success, and future-state Benefits
Sponsorship Strategy
5.2.4 - Develop the Stakeholder Engagement Strategy:
to identify an approach to ensure that individuals or groups impacted by a change and those who can positively affect the overall success of the change are engaged in the change effort
Inputs
Outputs
Change Impact Assessment
Change Risks Assessment
Communication Strategy
Criteria and Measures for Change Success, and future-state Benefits Stakeholder Analysis
Culture Assessment
Sponsorship Strategy
Stakeholder Engagement Strategy
5.2.5 - Develop the Readiness Strategy:
to focus on what actions and activities need to be completed in advance of the change being implemented.
Inputs
Outputs
Change Impact Assessment
Change Risks Assessment
Communication Strategy
Criteria and Measures for Change Success, and future-state Benefits Stakeholder Analysis
Culture Assessment
Sponsorship Strategy
Readiness Strategy
5.2.6 - Develop the Learning and Development Strategy:
to define the knowledge, skills, and competencies required for stakeholders to adopt the change, which informs creation and delivery of learning and development programs and training courses.
Inputs
Outputs
Communication Strategy
Learning Environment & Technology
Learning Evaluation Techniques
Learning Needs Assessment
Stakeholder Analysis
Stakeholder Engagement Strategy
Learning and Development Strategy
5.2.7 - Develop the Measurement and Benefit Realization Strategy:
to define success criteria and measures to monitor whether the change is achieving its expected benefits and to adapt the change effect as needed.
Inputs
Outputs
Change Goals and Objectives
Project Charter
Sponsorship Strategy
Stakeholder Analysis
Criteria and Measures for Change Success, and future-state Benefits
Measurement and Benefit Realization Strategy
Revised Performance and Rewards Targets
5.2.8 - Develop the Sustainability Strategy:
to describe how the change will become part of the organization's normal functioning.
Inputs
Outputs
Business Case
Change Goals and Objectives
Change Risks Assessment
External Environment Impact Assessment
Project Charter
Sponsorship Strategy
Stakeholder Analysis
Strategic Plan
Criteria and Measures for Change Success, and future-state Benefits